Helping New Canadians Interview Successfully
New Canadians face big challenges in securing employment. Career counsellors can help but it means being clear and honest with candidates on matters that are sometimes uncomfortable to discuss.
Immigrant Settlement Counselling: A Training Guide
This resource is an attempt to describe the dimensions of settlement work and to provide tools that can be used to train workers to be effective settlement counsellors - 2000.
Immigrant Settlement Counselling: A Training Guide - Part II - Module 8: Advocacy
This section provides activities to help participants understand what effective advcocacy is, their role in individual client advocacy, introducing social activism and institutional advocacy and the support and networks they need to become effective advocates for their clients.
Immigrant Settlement Counselling: A Training Guide - Part II - Module 3: Counselling Values and Beliefs
This section seeks to help participants identify what counselling styles and processes are important to them and to consider why they hold these particular values and beliefs. As well, the discussion will look at different counselling approaches and how they are or are not appropriate for their clients.
Immigrant Settlement Counselling: A Training Guide - Part II - Module 4: Interviewing Skills
This section provides activities to help participants understand effective client interviewing techniques, to build rapport and how to integrate these skills into a counselling intervention.
Immigrant Settlement Counselling: A Training Guide - Part II - Module 5: Assessment
This section provides activities to help participants understand how to effectively assess client needs and how clients express and approach their problems. It seeks to help participants understand the skills necessary to do proper assessment and gives them an opportunity to begin developing those skills.
Immigrant Settlement Counselling: A Training Guide - Part II - Module 6: Crisis Intervention
This section provides activities to help participants understand how to work with a client who is in a crisis situation, effective intervention techniques and provides insight into how people approach and deal with crisis differently.
Immigrant Settlement Counselling: A Training Guide - Part II - Module 7: Mental Health Issues
This section provides activities to help participants understand mental health issues, what mental health issues newcomers may face and how to access the mental health support networks and services in their community.
Keeping Clients Satisfied
A tip sheet focused on helping lawyers providing good client service. Useful tips for any service provider.
Sector-Specific Terminology Information and Counselling (STIC)
The Sector Terminology and Counselling (STIC) project provides a model for sector specific orientation, occupational terminology training and career action-plan development for internationally-trained professionals and tradespeople.
