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STIC - Health Care: Workplace (Module 1)

Describing SymptomsLesson Plan and Treatments 2
(Topic 4)

Content

This class centres on two role-play activities in order to give participants opportunities to practise using the terminology from the previous two lessons. Facilitator could review the previous lessons and focus participants' attention on the importance of context in communicating effectively. The lesson, especially the task, depends on participants' prior professional knowledge and activating it within a new context.

Delivery

Make as many copies as necessary of the following handouts Download this section below:

  • Handout 1 Situation 1 Role-Play
  • Handout 2 Situation 2 Role-Play
  • Handout 3 Information on Hay fever
  • Handout 4 Information on Diarrhea
  • Handout 5 Observer Evaluation Checklist

Materials needed: chart paper and markers.

Methodology

Introduction

(15 minutes)

Explain that this class is going to focus on role-playing different situations to give participants the opportunity to practise giving advice as health care professionals. Elicit from the class some common ailments and medical problems and write them on the board. Then elicit from the class some ailments that are common in their sub-sectors. This could be done in sub-sector groups or by the facilitator on the board.

Pre-Tasks

1. (10 minutes)

Explain that the pre-task for the lesson is going to require reading about two common ailments: hayfever and diarrhea. Elicit from the class what they already know about the symptoms and treatments of these health problems.

2. (10 minutes)

Explain to the class that participants will work in pairs role-playing two situations. Designate half of the participants as A and half as B. Distribute both Handout 1 (Situation 1) and Handout 2 (Situation 2) to all participants.

3. (45 minutes)

Go over Handout 1 and Handout 2 with the class, reading the description of the two role-play situations and explaining the roles as necessary. Distribute information on "traveller's diarrhea" (Handout 3) to participants designated as B and information on hayfever (Handout 4) to participants designated as A. Give participants 15 minutes to read through the information and prepare for the role-play. Point out to participants that their advice should be tailored to the questions that are asked. They should also check that the person receiving advice understands. Elicit ways of checking for understanding.

Example:

  • Do you follow?
  • Would you like me to go over/explain X again?
  • Does that make sense?

Monitor role-play. Give feedback to class after role-play has been completed.

4. (15 minutes)

At this point, participants could read each other's information and any new terminology can be discussed.

Task

(45 minutes)

1. Have participants work in small groups according to sub-sector (e.g. nurses in one group; physical therapists in another group, etc.). Explain that each group will present a role-play in which a health care professional advises a patient on his/her condition. This task will give participants an opportunity to discuss ailments common to their own sub-sector. Refer the participants to some of the common problems that they mentioned at the beginning of the class. The group then discusses the appropriate information and advice to give to the patient about his/her condition. They should then choose one person to play the role of the health care professional and another to play the role of the patient. It might be helpful to have them write out the dialogue they create.

Post-Task

(30 minutes)

As a Class: Have groups take turns presenting their role-play. Have participants complete the evaluation checklist (Handout 5) after observing each role-play. Invite observers to comment on the strengths and weaknesses in the way the health care professional interacts with the patient in each role-play.

 

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Workplace: Topic 4 [160 KB, 10 pages]

 

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