Canadian National Settlement Service Standards Framework
This document, produced by the Canadian Council for Refugees, is presented as a "work in progress", a framework within which standards can be developed.

CERIS PAC Training Project "Knowledge for Action - Action for Knowledge"
This package is the product of the CERIS PAC Training Project "Knowledge for Action - Action for Knowledge". It is intended to be a resource training manual for community agencies serving immigrants and refugees.

Feasibility Study for a Pan-Canadian Settlement Organization - Project Report
This report represents a second stage in the process of examining the feasibility of developing a new “voice” for the settlement sector at the pan-Canadian level - March 2005.

Immigrant Settlement Counselling: A Training Guide - Chapter 1: The Settlement Sector
Before considering in detail the training needs of settlement counsellors, it is important to examine the settlement sector and the context of settlement work.

Models of Settlement Service
This report summarizes of the content and follow up discussion on the “Models of Settlement Service” workshop presented at Geneva Park on October 20th, 2000 as part of the annual OCASI Professional Development Conference.

Re-Visioning the Newcomer Settlement Support System
A study identifying strategies for coordinated and collaborative models of settlement service delivery in Toronto - June 2000.

Settlement Service Standards: An Inventory of Work-in-Progress and Future Steps
An inventory of work in progress in the area of settlement service standards and related resources in Ontario - August 2001.

Smart Settlement: Current Dispersion Policies and A Community Engagement Model for Sustainable Immigrant Settlement in Ontario’s Smaller Communities
This paper provides a critical analysis of current government dispersion policies to have immigrants resettle in smaller cities - March 2005.

The Development of Services and Sectoral Standards for the Immigrant Services Sector Discussion Document
This document reports in the results of a joint COSTI-OCASI research project that has been underway since January 1998, aimed at developing service and sectoral standards for community based immigrant serving organizations.