Sector Issues

A gateway to documents and discussions related important issues in the Immigration and Refugee Sector.

Featured Resources

ISAP Program Review - Final Report And Recommendations - outlines five major recommendations aimed at improving the effectiveness of ISAP services within the context of the challenges facing the settlement sector as a whole.

Contribution Accountability Framework (CAF) - an initiative aimed at enhancing the accountability of CIC's contribution programs by analyzing service delivery and evaluating the effectiveness of settlement and resettlement programs.

Development of Services and Sectoral Standards for the Immigrant Services Sector Discussion Document - results of a joint COSTI-OCASI research project that has been underway since January 1998, aimed at developing service and sectoral standards for community based immigrant serving organizations.

Connect - Join the Discussions
The Discussion area is no longer in use.

Computerization of the Sector
Documents related to the computerization project for LINC, ISAP and HOST agencies.

Contribution Accountability Framework (CAF)
CAF is an initiative aimed at enhancing the accountability of CIC's contribution programs by analyzing service delivery and evaluating the effectiveness of settlement and resettlement programs.

ISAP Program Review
This Immigrant Settlement and Adaptation Program (ISAP) program review focussed on the needs and experiences of newcomers to Canada, on the planning, delivery, and evaluation of settlement services in Ontario, and on necessary changes and/or improvements to ISAP.

Settlement Service Standards
There are many groups trying to work on "best practices" and "models" for the the Settlement Sector. We have tried to gather some of the documents written on this issue.

Legislation and Policies
Changing government legislation, new governments, funder relations. Understand and learn how all of these as they affect your organization and how you can strategize to respond.