Social Work Glossary
Definitions to commonly used words in the social work field.

Best Practices for School Settlement Workers
The manual is an opportunity for SWIS projects to consider their present practices and how to meet the needs of their clients - 2003.

Immigrant Settlement Counselling: A Training Guide - Part II - Module 3: Counselling Values and Beliefs
This section seeks to help participants identify what counselling styles and processes are important to them and to consider why they hold these particular values and beliefs. As well, the discussion will look at different counselling approaches and how they are or are not appropriate for their clients.

Immigrant Settlement Counselling: A Training Guide - Part II - Module 4: Interviewing Skills
This section provides activities to help participants understand effective client interviewing techniques, to build rapport and how to integrate these skills into a counselling intervention.

Immigrant Settlement Counselling: A Training Guide - Part II - Module 5: Assessment
This section provides activities to help participants understand how to effectively assess client needs and how clients express and approach their problems. It seeks to help participants understand the skills necessary to do proper assessment and gives them an opportunity to begin developing those skills.

Resources on Confidentiality for Self-Help/Mutual Aid Support Groups
This kit discusses confidentiality, including when you must break confidentiality in cases of abuse or self-harm.

Sector-Specific Terminology Information and Counselling (STIC)
The Sector Terminology and Counselling (STIC) project provides a model for sector specific orientation, occupational terminology training and career action-plan development for internationally-trained professionals and tradespeople.