Daring to Lead: Nonprofit Executive Directors and Their Work Experience
This American report identifies, and provides recommendations for, many of the issues currently confronting the voluntary sector in terms of Executive Management development and retention.
- 2003.
Employment Advertising by Charities and Not-for-Profits: Issues in Human Rights Law
This bulletin from Carter's highlights a number of key issues related to observing human rights legislation when advertising and hiring for staff or volunteer positions, particularly the exemptions which permit hiring people of a particular background.
Family Violence: It’s Your Business (A Workplace Toolkit)
The purpose of this Toolkit is to help organizations take action to address family violence and its impact on the workplace - November 2004.
Functional Competencies in Verbal Intervention
This web site summarizes verbal and non-verbal communication, negotiation, mediation and conflict management skills.
Guide to Human Resource Policies and Procedures
From Developing Human Resources in the Voluntary Sector, this guide gives practical information to smaller or emerging voluntary sector organizations on how to develop human resources policies and procedures - 2004.
Interpersonal skills for management
Managing a nonprofit organization is very much a team effort. A good leader can develop commitment, handle conflicts constructively and build team spirit.
Managing a nonprofit in a collective agreement environment
40% of employees working in the nonprofit sector report that they are part of a union or are covered by a collective agreement.
Managing Staff in a Non-Profit
A key to successful leadership in the non-profit organizations involves managing people: staff, volunteers, clients, funders and the community. This site aims to help you manage both staff and volunteers better.
Managing Volunteers in a Non-Profit
Managing volunteers does not differ significantly from other types of human resource management with the major exception that it's essential to go that extra step to acknowledge their contribution.
On the Front Lines: Of Toronto's Community Service Sector
This research report details critical issues facing community agencies providing services in Toronto. The seven recommendations provided address issues of recognition, funding, data collection, best practices, and more - July 2006.
Policies on Conflict of Interest in the Voluntary Sector
Conflict of interest policies address situations and circumstances in which an employee or board member’s personal interests are – or can appear to be – in conflict with the organization’s interest. Includes sample policies from voluntary organizations.
Recruiting New Canadian Volunteers to Your Organization
A fact sheet on the ways organizations can recruit new Canadian volunteers.
Sample Job Descriptions for Board Members
Whether in bylaws, constitution or simply documentation, every organization needs clear understanding of roles and responsibilities. Adapted from the United Way of Canada's Board Basics Kit, here are sample job descriptions for common board roles.
Understanding Canadian Volunteers: Using the NSGVP to Build Your Volunteer Program
This manual, strongly informed by the National Survey of Giving, Volunteering and Participating (NSGVP), includes a wide variety of tools to help understand volunteers and develop rewarding, long-term volunteer relationships - 2004.
Using Performance Management in your Human Resources Strategy
Evaluating and motivating staff is an essential part of most organizations' human resources strategy. Performance management is a popular system for making organizations' expectations clear and for evaluating performance. Includes tools and templates.
Working with Technical Volunteers - A Manual
This manual for nonprofits who are interested in having volunteers help with their technical projects includes tips on preparing, finding, and managing volunteers as well as more than a dozen worksheets and sample documents.
