Bridging the nonprofit digital divide
For those who are interested in how nonprofit, nongovernmental, grassroots, or other mission-based organizations can use information and communication technologies to increase their effectiveness.

Bringing Together Information Technology and Professional Development to Transform the Settlement Sector
An article in Harvard's Evaluation Exchange, outinling Settlement.Org and Settlement.Org/AtWork as sector tools.

Guidelines on Managing Electronic Mail Messages
A document from Natural Resources Canada that identifies necessary precautions for e-mail use related to access, privacy and security, and the potential for misuse.

Making IT Work for Volunteers & VolunteersOnline.ca
Technology resources and links for non-profits in Ontario, including free computer help desk support, technology volunteers, How-To Guides and Courses on a variety of IT topics and more.

Open Source Software for Windows
With the rising costs of technology, many nonprofit organizations are looking to open-source software to allow them to control costs. This article from Techsoup covers many of the basics of open-source software and suggests some good places to start.

Professional Networking Online
A great introduction to how you can network more effectively online.

Technology and today's nonprofit: When the cutting edge is unrealistic
Technology is a dizzying topic. Rather than focusing on the cutting edge, perhaps it's more useful to ask technology experts familiar with the nonprofit sector to comment on today's baseline standards for IT in the nonprofit sector.

Technology Issues
A series of research articles from Charity Village.

How to Create Acceptable Computer Use Policies
An Acceptable Use Policy is a vital part of agency IT management because it helps users know the acceptable uses for their computers and helps you lower the potential for problems like viruses and information privacy. Samples and tips are provided.

Information Management/Information Technology and the Voluntary Sector - Environmental Scan
An environmental scan of trends, opportunities and gaps in the information and communications technologies in the voluntary sector - March 31, 2001.

Making Your Computer More Secure
The security of our individual computers and our networks is vital to protecting client data and our infrastructure. These articles include information on virus protection, limiting Spam, and computer security protocols in voluntary sector agencies.

Nonprofits and Email Newsletters
With the low-cost of email and the fact that most clients and volunteers use it regularly, doing outreach online and through email can be a great way to increase your exposure to the community and communications with clients.

OCASI Sectoral Database Study
A study of information management within Ontario's settlement sector. From consultation with agencies and in-depth reviews of information management systems, this report paints a picture of the crisis and offers possible solutions - 2004.

Open Source As Alternative
This website provides a quick guide to open source software and helps you find open source alternatives to your favourite commercial products.

Should you move to a Voice over IP phone system?
Gillian Kerr, of RealWorld Systems, writes that Voice over Internet Protocol (VoIP), or Internet phones, are finally going mainstream. Should your agency think about switching to VoIP?

SWIS - Technical Tip Sheets
Useful tip sheets to add features to your documents and presentations.

Using Email Better
Email is a critical part of our workflow these days, whether for internal communications with staff, outreach to community or direct interaction with clients. There are lots of tools for using email better, some of the best of which we've selected here.

Working with Technical Volunteers - A Manual
This manual for nonprofits who are interested in having volunteers help with their technical projects includes tips on preparing, finding, and managing volunteers as well as more than a dozen worksheets and sample documents.