Outcome Measurement

Outcomes are the changes we hope to achieve with our client interventions. Understanding how the work we do impacts on clients is essential. This section will provide information about ideas, tools, tips and techniques in an outcome measurement process. Incorporate what you learn into operational planning

Related Web Sites

Basic Guide to Outcomes-Based Evaluation for Nonprofit Organizations with Very Limited Resources
This document provides guidance toward basic planning and implementation of an outcomes-based evaluation process (also called outcomes evaluation) in nonprofit organizations.

Canadian Outcomes Institute
Offers excellent material on how to do evaluations with special emphasis on developing outcome measures that get to the actual impact of programs and organizations.

Voluntary Sector Evaluation Research Project (VSERP)
VSERP works to to improve the capacity of voluntary organizations to evaluate their work and communicate their effectiveness to their funders, stakeholders and the public.

Recommended Reading

Assessing Performance: Evaluation Practices & Perspectives in Canada’s Voluntary Sector
This report presents results from a national survey of the evaluation practices of Canadian voluntary organizations and of funders of voluntary organizations - 2003.

Some Tips for Running a Good Focus Group
A fact sheet from CREHS with information about when to use focus groups and how.